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Terms and Conditions



Please read these terms carefully so that you understand them. These terms cover all the services we provide through the OccuPain website (the “Platform”) and associated applications that are available on the Android or Apple stores (each an “App” or together, the “Apps”). When you use the services we provide on our Platform, including, but not limited to the OccuPain: analysis service; appointment services; and assessment services (Each a “Service” and together, the “Services”). 

These terms include details on our complaints procedure and what is required from you to provide the Services. 

Our Privacy Policy sets out how your personal information will be used by us, which can be accessed as part of the account registration process on our application. 

1. Who are we


OccuPain Limited (“OccuPain”, “we”, “us” or “our”) is a company registered in England and Wales under company number 12947210 and has its registered office at 27 Old Gloucester Street, London, England, WC1N 3AX. We own the rights in, and operate, the OccuPain Services on the OccuPain Platforms. 

2. License


Unless otherwise stated, OccuPain and/or it's licensors own the intellectual property rights for all material on OccuPain. All intellectual property rights are reserved. You may view and/or print pages from for your own personal use subject to restrictions set in these terms of service.


You must not:

  1. Republish material from

  2. Sell, rent or sub-license material from

  3. Reproduce, duplicate or copy material from

  4. Redistribute content from OccuPain (unless content is specifically made for redistribution).

3. Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

4. Content Liability


We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

5. Reservation of Rights


We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms of service and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms of service.

6. Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

7. Disclaimer


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;

  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or

  4. exclude any of our or your liabilities that may not be excluded under applicable law.


The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

8. Contact us


We hold ourselves to the highest legal and ethical standards and we value hearing from you so if you have any questions or ideas for our Services, or if you need to provide notice to us, don’t hesitate to get in touch. You can contact us at or use the contact form on our website. 

You may also wish to contact us: if there is something in these terms and conditions that you don’t understand and want to talk to us about it; or if you would like a copy of these terms and conditions in another format (for example, in large print).

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